About eVelocityLabs's INSIGHT Software

At eVelocityLabs our goal is to increase accuracy and speed workflows to help increase your business profitability. Our name originates from "escape velocity", and our mission is to help you reach it when managing your business. Our first effort to this end is to tame your backups. Properly managed, it can be time-consuming as you may be managing backups from multiple vendors, at multiple sites, and with low or no real visibility. Email notifications alone just don't cut it, you need a product that is versatile, integrates with your ticketing system, and gives you full visibility so you can ensure your client backups are protected. This is where WE come in!

Providing MSPs Security & Recovery All in One Place

We're working to ensure MSP's have the best tools possible to protect their clients' data. Data is the one thing that just can't be replaced; once it's gone, it's gone forever. To that end, we understand the trust your clients place in you, their businesses literally rely on it. When the moment arrives to restore your client's data from backups, you should have confidence that they're solid.
Our Software is crafted to streamline your workflow, prepared for unexpected events, enabling you to effectively handle backups for multiple clients concurrently. Say goodbye to spending valuable hours on laborious administrative tasks.

Core Platform Features

We make it easy to monitor and bill your backups.

Vendor Agnostic

Our flexible platform doesn't lock you into any specific vendors. We provide a designer that gives you the ability to monitor file creation, windows events, and text logs that together can be used to create a custom monitoring solution for nearly any backup software.

Bill Your Backups

We can sync your billing quantities directly into ConnectWise for most backup products. If a sync to ConnectWise fails for some reason, you'll be alerted to the issue so you can investigate promptly.

Out of the Box Support

Start monitoring backups for Veeam Backup & Replication, StorageCraft Cloud, StorageCraft SPX, MSP360, Datto, Acronis True Image, Carbonite right away.

Ticketing

We can automatically create tickets in ConnectWise for alerts. You can easily view basic ticket information from our portal, and jump directly in the ConnectWise ticket screen if you want more information. For the times you may want to quickly manaully create a ticket, we've made that simple and fast too.

ConnectWise

Ticketing, billing, and client sync simplify your workflows. Tickets can be created automatically or manually with ease. Set specific ticketing and billing parameters globally, or at a per client level.

Offline Alerts

Know when your backup server has gone offline, and when it comes back online! Sometimes you just need to know whether a server is up and running, we've got you covered.

Ready to get Started?

Your client backups are too important to hope you're managing well. If you're ready to stop worrying whether you've got them handled, contact us today!

Get Started